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Pike13 vs.’s All-in-One Fitness Business Software


Manage and Grow Your Fitness Business Better with Learn more below.

Pike13 vs Choose’s All-in-One Fitness Business Management Software. Review our head-to-head Pike13 software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue. is the premier all-in-one software business solution from customization, to workout creation and delivery, e-commerce, health assessments, functionality, client engagement, and automation. In this comprehensive Pike13 software review, we will cover the software’s features, functions, and benefits, comparing them to our signature all-in-one software along the way.

Here’s the kicker:

We can’t claim software superiority without stacking our features next to the ones offered by our top competitors AND giving you our honest opinion on why IS the ultimate choice (over any other software) for your health club management needs.

In this comprehensive software review, we will compare the app features to Pike13’s functions to make sure you know what capabilities you are paying for with either choice. By the end of the article, you will have all of the information needed to choose for your business management software needs.

Click here to find more information on the all-in-one business management software!

Pike13 Company Overview

Pike13 Logo Presentation

Pike13, formerly known as Front Desk Inc., was incorporated in 2011, founded in November of 2012, splashed onto the market in spring of 2013, and formally changed its name to Pike13 in June of 2017. Based in Seattle, Washington, Pike13 is a cloud and SaaS-based(software as a service), mobile client management software solution that operates as a subsidiary of Jonas Operating Group.

A small venture-backed startup software company of under 50 employees, Pike13 supports several hundred business owners from their Seattle, Washington headquarters. Debuting back in the spring of 2013, Pike13 went on to see a revenue increase of over 1,000% in three years, hitting $3.5 million by 2016.

Compare that timeline to, which has been developing its all-in-one management software since 2010 with the help of trainers, fitness professionals, and health experts as users and colleagues.

The Vision:

“Our vision is to build an all-in-one fitness business management software that inspires fitness professionals to think big when it comes to growing their businesses, and exercise enthusiasts to pursue their fitness goals by logging one workout at a time.” –

As you continue through this review of versus Pike13, you’ll see how we’ve helped some of the best in the industry do just that with their own custom-branded workout apps on web, iPhone, and Android. Industry Professionals has developed several top-rated custom branded apps for clients over the past decade, uniquely customized to each business, streamlining functions and allowing for business growth at the same time.

Pike 13 Features vs

Most software will advertise that they are an all-in-one solution for your business, failing to mention that you have to create a Frankenstein software by integrating each part of your business you want to manage. has a proven track record of delivering high-quality custom apps, and you won’t have to worry about spending even more money on customization and development of your business with the all-in-one software app.

Your clients won’t have to search for another brand to find YOU, as the app will be branded under your business! Our fitness business software makes it easy to organize and grow your business with client and class scheduling, check-ins, and billing, and you won’t need another app to do it.

Let the team at show you how to grow and manage your fitness business better!

– Custom Branded Web and Smartphone Apps

Pike13 utilizes a lot of integration add-ons for their software. Using a lot of extra integrations for your software leads to a lot of extra tabs being open, which typically slows the software systems significantly.  If you’ve worked in busy gyms or had to help customers and clients quickly, you know how frustrating this can be.

The 99.99% uptime claim from Pike13 can have users confused or fishing for answers with slower systems due to a possible integrations influx if a business owner decides they need more support from their software. 99.9% uptime translates to downtime of close to 9 hours over the course of one year.

Sometimes an extra tab or two that’s helping to generate more business for your business in a streamlined fashion can be great, but usually, more than one or two add-ons tend to create a frustrating user experience, bouncing from tab to tab, app to app, to try to find an answer that should be readily available.

With, we can customize your website completely down to the words used in your site according to your industry. One Pike13 reviewer had this to say about their full customization capabilities:

“…the mindset of being able to adapt the system to bring the best user experience to people of the business world of the Arts, such as music education, can be a struggle and I have asked for some changes in future upgrades but have yet to see them. For example – being able to edit naming like clients to students, or allowing automatic attendance taken, enabling the instructor to only need to manually change for cancellations, etc…” – Software Advice 

Pike13 definitely tries to cover all of your necessary functions, however, most of their add-on feature apps you’ll still have to pay for (more on that later).

Even though you’ll get endless integration capabilities with, our goal is to make sure what you need you get with your custom branded app because that’s what you’re paying for.

Custom App SS

Your clients will be looking at an app with your brand name only! Being more recognizable with a completely customized website and app in the market place makes your business that much more noticeable, secure, and trustworthy.

– Workout Creation and Delivery

Pike13’s system for workout creation needs a partnership add-on with TrainHeroic, but with, you won’t need to pay an extra monthly fee for an add-on app to create workouts.  

Train Heroic offers:

  • Free app download for all Athlete Accounts

  • Custom Calendar Programming

  • Access to TrainHeroic’s Exercise & Video Library

  • Reporting & Analytics

  • Message Boards

  • In-Facility Full-Screen Leaderboard Display

  • In-Facility Digital Whiteboard Display

  • Onboarding Call w/ Train Heroic’s Customer Success Team

Whereas in comparison, with you’ll get:

To create and log your own workouts with videos and send them to clients:

barbell physio app workout

You’ll also be able to sell individual plans to not just your clients, but in the marketplace, like this:

individual app workout

Tony Gentilcore, Founder of Core Online, had this to say about people outside of his normal reach gaining access to his systems:

“ makes my life easier by providing an all-in-one solution and the opportunity to help those who otherwise would never have access to my programming!”

Other fitness industry professionals like Paul Fabritz, Founder of PJF Performance, had this to say:

“I sold a workout program and matched my yearly salary of in-person training within two weeks of selling to my community.”’s fully customizable workout creation platform makes it easy to create workouts, send them to clients, track workouts, progress, and more.

Create and deliver workouts with ease with Fill out the form below to learn more!

– E-Commerce and POS System

Again, Pike13 needs partners for some of its merchant processing, although Pike13 does have its own point-of-sale system. Payments can also be made directly through the app, but as a business owner, you will still be subject to the monthly subscription fee for the add-on partnership if you need various other processing systems.

Clients do have the ability to manage their payment profiles, which makes the work easier on your back end. Pike13 also provides some automation services, but at an extra cost for a lot of upgrades.

The software is built to help bring in the extra revenue that you want for your business.

Whether through workout challenges:

Saladino Workout Challenge

Or selling your custom workout plans across the world:

Checkout system ecommerce with’s e-commerce system puts revenue back into your business with its fully customized design that fits your business.  Like Paul Fabritz said in the previous section, makes revenue-making that much easier with its customized workout creation and delivery system, which is also a big part of e-commerce.

Similarities in software features abound, but not in this next category:

– Performance Health Assessments

Performance health assessments are one of the signature features from that are not available with Pike13, and with very few others:

Compilation Health Assessment Image

Each performance assessment is completely customized to you and each program you run with your business:

Performance Health Assessment makes collecting data from client assessments and using that data to customize tailored workouts easy and straightforward. If engagement is key, few things are better than reaching each and every client specifically and correctly; which helps them achieve their goals better, too!

Assessment graphic

The assessment for every client can be automatically inserted into a training regimen, helping to increase their performance or progress. With a neat, cleanly designed, functional, and customized webpage at your fingertips, the all-in-one software will enable you to focus on your main business while you help clients reach their goals.

– Client Workout Management

Appointment, class-based fitness, and personal training facilities all need to make sure their paying clients can find their facility, classes or available bookings, and be able to pay online without any issues.

How does Pike13 stack up next to

Pike13 does integrate the website and brand together so that clients can find businesses easily, but vendor prices for outside integrations like Brandbot will start to add up for other necessary functions like email marketing.

Filtering through your database, clients can look through Pike13 business owners schedules, book classes and appointments, sign waivers, update payment information and edit their own profiles.

With your custom branded software, clients will have user-friendly functions available right at their fingertips to make sure they don’t ever miss a class!

Booking App Logger

Every single class and appointment can be managed easily and efficiently, including the details like the trainer, location, and service offered, while allowing the client to book more than one session at a time.

– Client Engagement

You can get engaged with your clients with Pike13 and their partner TRP, but it will cost you. In fact, most of the add-on apps available with Pike13 come with additional fees and subscriptions.

Feedback is always a good function, as it helps a business gain critical intel about their company and the people who keep the business running: the clients.

TRP allows for:

Business owners to find out what their members actually think about their club. Once an owner has that vital information, they can then make improvements and drive further client retention.

The survey data from TRP’s customer feedback software is integrated into the user’s Pike13 database. Being able to keep track of what’s bringing clients in or driving them away is a key factor in keeping your business open. TRP’s NPS® based customer feedback software seamlessly integrates with your existing Pike13 system to send short surveys to your customers following a recent visit. It delivers a steady stream of actionable customer feedback so you are always one step ahead of the game.

Clients with business owners will get a similar experience.  A custom branded app makes it easy for clients to find your club, schedule an appointment and pay, all without you having to take time away from your in-house clients.

Schedule Screenshot Closeup

How else is a software management application supposed to help you spend more time with your customers?

Let’s see how with: automation. 

– Automation

Pike13’s automation features have been gathered into the following:

  • Automated Reminder Notifications
  • Automated Marketing with MailChimp or BrandBot
  • Automated billing and payments

Pike13 does have an evolving software program, but a lot of it comes with the addition of integrated applications onto its platform. Other typical automated features like clients signing themselves into classes, recurring payments, some automated updating, etc., will come with most all-in-one software. custom designed software will:

  • Feature everything mentioned above
  • Automatically populate workout templates with information from Performance Assessments
  • Automatically send workout reminders, summaries, and updates to clients
  • offer automated workout memberships

Pike13 Pricing

Pike13 offers three pricing packages:

Business Plan – $129/month

  • Alerts and notifications
  • Automate billing and payments
  • Brand your Pike13 site to your business
  • Integrated merchant processing
  • Manage your schedule
  • Real-time reporting and analytics
  • Track attendance

Pro Plan – $179/month

Business Plan features, plus:

  • Access to Insights reporting
  • Customize the look and feel of your website
  • Design and automate email marketing campaigns
  • Digitally send and sign contracts
  • Embed your schedule on your website
  • Manage staff pay rates and run payroll
  • Sell merchandise in-person

Enterprise Plan – Custom pricing for franchises

Pro Plan features, plus:

  • A site manager for a bird’s eye view of the business
  • Analytics to check the health of your entire business
  • Easily manage multiple locations, franchisees, or licensees
  • Reporting lets you see the performance of specific locations
  • Tools to quickly create new locations

Top Direct Competitors

Of course, at the goal remains to be the number one solution, without all the extras that some companies want business owners to pay for. Who else does Pike13 compete with, and what are they offering?

A brief look below at each:

  • – All-in-one cloud-based fully customizable solution for growing your business
  • ZenPlanner – Zen Planner is a member management software.
  • MindBody – MINDBODY offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses
  • Booker – Cloud-based online booking, scheduling, point of sale and marketing software
  • Rosy Studio Software – Easy-to-use salon and spa management solution that gives beauty industry users unmatched control over their operations
  • VirtuaGym – A cloud-based, all-in-one fitness solution for health clubs, personal coaches, and trainers.
  • 10to8  – A cloud-hosted appointment management tool that aims to help small startups, large enterprises, and everything in between streamline their schedules

The Bottom Line: Pros and Cons

– Exercise Pros not only includes the same functions as Pike13 software but showcases them in a user-friendly format, enabling you with the tools you need to succeed all under one fully customizable app and software.

Backed by the decade of support the team has given to some of the top names in the health, wellness, and fitness industries, our ability to fully brand and customize your web and phone app, while giving you extra performance and revenue options, helps your back end run smoother while you assist your clients at the front end.

With local marketing enabled, you can increase your on-the-spot sales with everything that you offer for purchase outside of your facility. By editing the copy on your website to match your business and client base, you can be sure our customization team won’t have you feeling the need to integrate and pay for yet another application.

You have your hands full with running your business and getting revenue. Your custom software choice shouldn’t cause you to have to add more apps that must be subscribed to, paid for, and kept up-to-date.

– Pike13 Cons

Pike13 is a solid software program. With that being said, it simply does not offer the wide-range of fully-customizable features that offers. Further, the need for a bounty of add-on integrations can create a slow overall user experience.

Frequently Asked Questions

Find answers to the questions fitness professionals are asking about

– Who are you guys, anyway?

The team at solves a major problem — how to grow your business without wasting time and losing money. We work with the real, confident decision-makers — the best of the best — like James Harrison (Steelers great), Don Saladino, D1 Training, Fairchild Sports Performance, and Freestyle Connection — and offer our all-in-one fitness business software to simplify managing your business.

– What sets you apart from your competitors?

We turbocharge your business with our all-in-one fitness business software that’s custom branded for your business.

  • Efficiently schedule, view, and manage all appointments and classes — including by trainer, location, and service — with easy options for scheduling recurring events and availability.
  • Save time creating workouts with our simple workout plan creator and exercise manager and built-in integrations, tools, and more.
  • Sell your training three ways – group subscriptions, individualized training, and single workout plans – to increase revenue inside and outside your training walls.
  • Take clients through your custom assessments to automatically deliver personalized workouts based on the data important to their success.

– Why not pay for custom development?

So many things could go wrong when building custom-branded apps. It’s also expensive, takes years to develop, and requires trust with your developers. We have a proven track record delivering apps for top trainers around the world and remove the risks present when doing it on your own.

– What if I’m not technical?

You don’t need to be. Our dev team will build your custom-branded apps and take care of all the technical stuff so you can focus on what you do best.

– What if I don’t have a following?

Engaging the followers you have is paramount because you can instantly convert engaged followers into paying clients with your all-in-one fitness business software.

– Is it hard to set up?

No, it’s very easy. All you need to do is follow our success team’s proven process. We will deliver your custom-branded, all-in-one fitness business software, and you can do what you do best!

– What if I wait to implement this solution?

If you wait, you will leave a lot of opportunity on the table to save time as you scale and manage your business with all-in-one software to engage and retain your clients. Whether you’re looking to bill customers on a recurring basis, single session, or package basis, do it all with a fully integrated, secure platform that can support in-person and online payments. This is a high-quality problem to solve. You shouldn’t wait to solve it.

– What exactly do I get?

You get all-in-one fitness business software that does everything you need. No more having one software solution for doing personal training, another for booking and scheduling, something else for client assessments, and yet another pricey subscription for marketing and client communication.

And then there are custom-branded iOS & Android apps. If you’re tired of paying too much for too many moving parts, stop the hacks and demo the all-in-one fitness business software today.

Click here if you’re ready to give the all-in-one business software solution a look.

Let the team at show you how to grow and manage your fitness business better!


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