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Jackrabbit Class vs. Exercise.com’s All-In-One Fitness Business Software


Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

Choose Exercise.com’s All-In-One Fitness Business Management Software. Review our head-to-head Jackrabbit Class software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue.

As a fitness business owner or manager, you want your business to run as efficiently as it can. Using the correct management software can be the difference between having a smooth-running operation or a day filled with headaches. The decision can be difficult, but it doesn’t have to be.

This review will focus on Jackrabbit Class as a company, give an overview of their system, and touch on some key features. We will also discuss the company’s target market and top competitors. To finish, we’ll give a review of pricing and recap everything we’ve discussed.

Along the way, we will also tell you why we think you should choose Exercise.com to grow and manage your fitness business. Our company can adapt to whatever changes the industry brings and that ability can lead to increased clientele and revenue.

As a software company that puts a focus on customization, we truly want to be there for you and design software that is perfect for your business. We’ll give you more details as we go along but, as you read, know Exercise.com is there for any need that might arise.

If you are ready to work with a software company that cares about your success, request a demo today.

Fitness Pros Who Trust Exercise.com

Jackrabbit Class Software Review

http://www.exercise.com/
In 2004, when founders Mark Mahoney and Mike Carper could not find a suitable operations solution for their class-based business, they decided to make one. Out of necessity, Jackrabbit Class was born.

Jackrabbit Class is an online class management software that strives to innovate, serve, and support. They are used today in all 50 states and in countries around the world by organizations that are trying to manage their class schedules.

Jackrabbit Class lists six divisions of software on its website: Gymnastics Class, Dance Studio, Cheer Gym, Swim School, Music School, and Childcare Center. While it may seem like each of these divisions is its own separate software, it appears that they are simply six areas on which the Jackrabbit Class software focuses. This can be rather confusing for potential customers. Even some current users feel it is a problem.

“Navigating some areas/finding things is sometimes a challenge because there’s so many options and some don’t pertain to us (dance/swimming templates, etc).” (Capterra)

Having a lot of options can certainly be beneficial for customers but, when the software is not customizable, it means that you are getting a lot of features you will never use, as the above customer pointed out. Jackrabbit Class is a pre-built template that will look and function the same for all customers, regardless of the type of organization they run.

Jackrabbit Class vs Exercise.com

As we pointed out above, Jackrabbit Class is not customizable, which is the greatest difference between their software and the one provided by Exercise.com. Every single aspect of Exercise.com’s software can be uniquely tailored to the needs of the customer, meaning that every business gets exactly what it needs to succeed.

The two software companies do feature some similarities in regard to business management. We will discuss each individually, but the common theme is that Exercise.com is able to do something more in each category that sets us apart as the clear choice. Let’s take a look.

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

Fitness Business Management Software

http://www.exercise.com/

When looking at different software choices, you want to decide on something that allows you to manage all aspects of your business from one place. Luckily, Exercise.com can meet that need every time. If our software doesn’t perform a function directly, we’ve created a built-in integration to get it done. If there isn’t a built-in integration, we have a partnership with Zapier to integrate whatever application you want to use. Everything is all in one place.

Jackrabbit Class cannot make the same claim. The software does not provide customers with a website, which we will touch on shortly, meaning that customers already have to go through another party to develop a website and then integrate the Jackrabbit Class software with the website they’ve already created.

Exercise.com not only saves you a step by developing a custom website for you, but it also gives you an advantage in these other categories.

Client/Class Scheduling

As a class scheduling software, Jackrabbit Class does show competency in this category. Managers are able to schedule classes, assign them to instructors, and view schedules by studio or instructor. One drawback, however, is that all schedules look the same and are viewed in the same place.

Exercise.com can perform these same features and also offer more. If your facility is more of a health club than a gym, you might have additional services like massage, tennis, personal training, or other spa services. Our software can create individual schedules for each department within your facility, rather than giving a generic calendar that looks the same for every service.

Gym/Facility Management

When you own a gym or fitness business, you want to be able to retrieve data to support your business decisions and help guide your future. Both Jackrabbit Class and Exercise.com provide reporting features to their customers.

With Exercise.com, you can generate reports on anything from class attendance to revenue to membership growth. You can use this information to develop marketing strategies, figure out which departments are growing, and decide on price points for your various services.

You are also able to manage your staff’s roles and schedules within our software. This is another example of how everything you need to manage your facility can be done in one place rather than having to utilize other platforms in addition to your main software.

Client Automation

Part of being a successful business means providing your customers with high-quality services at an exceptional value. Even though it is worthwhile, doing this can be very time-consuming in many situations. Thankfully, Exercise.com has you covered where Jackrabbit Class does not.

We have a wide variety of automated features that help provide the quality service you want to give your customers while also saving you time. Some of our most popular features include:

  • Automatic Emails and Texts/Other Automatic Features
  • Automate Workout Delivery
  • Automate Resource Delivery
  • Automate Assessment Delivery
  • Automate Reminders/Alerts via app, text, and email

Dedicated Zapier Support

As previously mentioned, Exercise.com strives to provide as many integrations as possible within our software. Sometimes, however, there are platforms our customers want to use that our software is not specifically geared to integrate with. To deal with situations like this, we have partnered with Zapier.

Zapier offers integrations with over 2,000 different apps so you can rest assured that you can use all the platforms you want and still be able to do so from one place. Our partnership allows you to link your web apps with just a few clicks, pass information between your apps, and builder faster processes that allow you to get more done.

Dedicated Account Manager

We’ve noted that exceptional customer service is the mark of a successful business and, at Exercise.com, we want to lead by example. This is why we provide all of our customers with a dedicated account manager to help them with every need they may have. Your manager is not just a person who is with you at the beginning, they stay with you indefinitely.

As your business changes, the function of your software may need to change as well. If you need to redesign your website, you can rely on your account manager to get it done. If your facility opens a second class studio and you need to change the way your schedule appears in your software, you can count on your manager to help you navigate the change. Whatever you need, we have a world-class development team to help.

Customized Software

http://www.exercise.com/

There is not much of a comparison to be had in this category because Jackrabbit Class does not offer customized software to its customers. Therefore, in the following categories, there is nothing to be customized.

Exercise.com is on the complete opposite end of the spectrum. Every aspect of our software is customizable so that your business can receive the exact function it needs. We want you to be efficient because that helps lead to success in the long-run. Take a look at some of our custom features that help you get there.

Custom-Branded

Your brand is what tells your customers everything they need to know about your business just from a glance. This can be a logo, color scheme, or series of pictures you display. Exercise.com wants to give you a way to show your business to the world, which is why we offer custom branding.

Your logo and colors can be all over your software, schedules, automated emails, or whatever else you choose. You have a great business and your potential customers should see that just by looking.

iOS & Android Apps

Jackrabbit Class does offer an app for parents but it is not customizable and starts at an extra $35.00 per month for the basic version.

Exercise.com includes its completely customizable app for no additional fee for our customers. Display your brand, post schedules, view workouts, track progress, and communicate with your clients all from the easy-to-use app.

Websites

We previously made reference to website integrations with Jackrabbit Class. To review, Jackrabbit Class does not offer a website or website design to its customers. Instead, customers need to have an existing website, through a third party, that then integrates with the Jackrabbit Class software.

Much like our app, Exercise.com offers a high-quality customized website to its customers at no added fee. Your website is where your customers will come for basic information about your business, but it can also be an area of high functionality as well. Customers can access their accounts, view their personal appointment schedules, and make payments.

Here are some of the website features that you will appreciate as a business owner.

  • Responsive
  • SEO optimized
  • Unlimited theme changes
  • Built to convert visitors to leads
  • Custom graphic work
  • Google Certified Partner
Security Features

Keeping your information secure is important to us at Exercise.com. We also understand that, in order for your customers to trust your business, they need to trust that their information is also secure with you. For these reasons, we provide the following security features:

  • SSL Secure
  • Privacy Shield Framework
  • Google Cloud

Marketing Integrations

Jackrabbit Class has more of a management and organizational focus than one that is about growth. There are not many marketing options, in general, within their software but they also fail to provide anything in the way of marketing integrations.

As with our general software integrations, Exercise.com does it’s best to provide you with an array of popular marketing integrations. Your goal is to grow, and marketing is a vital part of that process. If you are currently using a marketing platform that does not organically integrate with our software, our partnership with Zapier can make it happen.

Some of our more popular integrations include:

  • MailChimp
  • ConstantContact
  • ConvertKit
  • Zapier
  • Google Analytics
  • Facebook Pixel

Grow and manage your fitness business better with Exercise.com

Workout Software

http://www.exercise.com/

Most fitness professionals would agree that successfully achieving one’s fitness goals requires a multi-faceted approach. With this in mind, you and your business need to be ready to facilitate this success by having multiple options that keep your clients on track.

Exercise.com’s software lets trainers and instructors create workouts in advance and gives members a place to log their progress. The software also can accommodate different training methods, such as individual, group, and online so that you can fulfill a greater number of needs within your facility. There is no one perfect training method for everyone, so having software that can be useful for all types is an important element to the success of your business.

Workout Creator/Logger

Jackrabbit Class does not have a workout creator because, again, they are more focused on management and organization. They do, however, have a way to track skills within their software, but it is very basic and does not provide much information to coaches or parents.

With Exercise.com, trainers and instructors can create any type of workout they choose including endurance, high-intensity interval training, weight training, or a plethora of others. Once these workouts are created, clients can track their progress by submitting their results in our workout logger. This provides information to their trainer and also helps hold them accountable.

Our workout creator/logger provides users with endless possibilities for delivering workouts, tips, and encouragement to clients in any scenario, including:

1-1 Training

Personal trainers can provide extra value to their clients by using Exercise.com’s software to help even after the session is completed. Trainers can input information from the session into the software so that the client can see what he or she accomplished and how they are progressing over the course of their training plan. Essentially, using our software helps trainers provide even more of a personal touch for their clients.

Group Training

Many people are motivated by working out with a group of others which is why Exercise.com made sure that our software can accommodate group training. A trainer can post a workout, within the software, that the group can follow even if the trainer is not physically there with them. Participants can also communicate within the software if they are not physically working out together in the same location.

Online Training

Most every aspect of our world is making at least a partial transition to an online format and fitness is no exception. Face-to-face training is unlikely to ever go out of style, but there is a growing number of people who want a trainer to create a workout for them but not necessarily hold their hand during the workout. For these people, Exercise.com offers a way to set up online training.

Your trainers can still work with specific clients and either train them virtually with video calls or simply create a plan and check in with them on their progress.

Exercise Library

Fitness software companies commonly provide a pre-built exercise library that customers can use with their clients. Jackrabbit Class does not have a workout creator at all, so it would make sense that they do not have an exercise library. Exercise.com, however, has dozens of different exercises categorized and ready for you to use to create workouts for your clients.

Pre-built libraries are nice because they save you time. They should absolutely be a part of fitness software, but Exercise.com goes even further and provides you the opportunity to create custom exercises and upload them into the software.

Custom Exercises

Its always nice to see a familiar face during a workout and, for those following a program, it is nice to see in an exercise demonstration video. By uploading custom exercise videos, your trainers provide a personal touch to clients when they are not meeting in-person. It helps the client to have confidence in the exercise because it is coming directly from their trainer, rather than someone they have never met.

The ability to upload custom exercises can be especially useful if you have a specific form of fitness or sport that you focus on in your facility. Jackrabbit Class specifically focuses on gymnastics, dance, cheer, and swim, but each of these is a category in which Exercise.com’s software could go above and beyond to provide the value of customized instructional videos uploaded for participants.

TV Workouts

Clients already have the ability to watch demos of exercises they’ve been given by their trainers by using Exercise.com’s software, but gym owners can take it a step further. The exercise demos can also be cast on to gym television screens during personal training sessions or group classes. This is a great way to add an extra benefit for your clients and make sure they stay safe by using proper form throughout their workouts.

E-Commerce Software

http://www.exercise.com/

As your business grows, you will likely feel the need to expand into the e-commerce platform. You may want to sell products, workout plans, workout memberships, or entry into group challenges. Whatever you choose, you want to make sure every payment is processed safely and securely. Exercise.com exceeds the standard in every one of these categories.

Jackrabbit Class falls short of providing a means to make use of each of these options, but they do accept payments and can sell products in a limited fashion.

Payment Processing

Jackrabbit Class accepts e-checks and credit card payments through their partnership with C&H Financial and SafeSave Payments. The software uses these features to accept payments for classes, lessons, and certain products that are applicable to a given program.

Using Stripe, Exercise.com is able to safely and securely accept payments for any product or service your facility offers. You can collect one-time payments for products or services, accept recurring personal training fees, send invoices for monthly memberships, or collect all accrued payments into one bill. You can also automate payment collection so that you don’t need to wait on your customers to pay their bills each month.

Sell Products

Both Jackrabbit Class and Exercise.com can bill for product sales, but only Exercise.com is able to set up an area for customers to buy products online on their own.

Exercise.com also goes the extra mile and gives gym owners the ability to sell different types of workouts, like the ones listed below.

Sell Workout Plans

http://www.exercise.com/

Using the Exercise.com software, your facility can make pre-built workout plans available to those who may not want to work with a trainer, or those who want to supplement their training with extra workouts. For example, you might have a chest and back workout available for bodybuilders or a half-marathon plan available to runners.

Your facility will benefit because your only investment is in the initial time it takes to create the program. After that, you can enjoy the benefit of having the workout purchased many times.

Offer Online Workout Memberships

http://www.exercise.com/

Many people don’t want to take the time or don’t necessarily have the knowledge to pick out their own workout whenever they want to change things up. For these people, offering an online workout membership is a great option. You can choose the frequency at which workouts are sent out (daily, weekly, monthly) and automate the delivery.

You will enjoy consistent income from your subscribers and they will enjoy the benefit of a trainer-approved workout that they can rely on.

Sell Workout Challenges

Offering a workout challenge to your members is a great way to bring people together and gain revenue for your business. When people are competing with like-minded goals, it is motivational whether it is on a team or from a competitive standpoint.

By selling workout challenges, you are promoting a community feel within your facility. The revenue you earn is great, but the sense of community gets people excited about your facility. This leads them to talk to their friends and soon your membership is growing.

Performance Health Software

http://www.exercise.com/

Helping your members reach their goal is really the key to success in any fitness business. One way to do this is by establishing a baseline level of performance and then comparing it against future results. Exercise.com’s performance health software can do just that. You can use our software to help generate client leads, turn those leads into sales, track data measurements, and keep your clients for the long-term.

Jackrabbit Class does not offer much in the way of performance health assessments. As we mentioned previously, they do have an area to track skills for the various divisions of their software, but it is a very basic tracker that does not provide as much information as most people would like to see.

Assessments

The baseline data you want from your members can be collected through an assessment. Many gyms try to use a one-size-fits-all approach to their assessments, but this quickly becomes a problem when you see people who have different goals.

For example, testing a bodybuilder on how fast he or she can run one mile would not be applicable because running is not a part of their goal or training program. With Exercise.com’s software, you can customize your assessments so that they are unique to anyone who joins your facility.

Performance & Measurement Reports

Once baseline data has been collected through an assessment, you can keep your clients engaged and on track by showing them performance and measurement reports. Exercise.com’s performance health software allows you to deliver recurring assessments, progress photos, and measurements to promote client engagement and retention.

Keeping your existing clients is important to the success and growth of your business. There is no better way to do this than by showing them that they are benefitting from the services you provide.

Nutrition

Nutrition is an extremely important aspect of any fitness goal. Even though Exercise.com is geared toward the exercise side of wellness, we know that keeping a focus on nutrition will help your clients reach their goals faster which will help you succeed as a business.

We have created a nutrition logger within our software that your clients can use to keep track of what they eat. Your trainers can then look at the logs and give recommendations if it is within their scope of practice.

Jackrabbit Class Software Pricing

Pricing for Jackrabbit Class is primarily based on the number of students in your organization. It appears that the features do not change as a result of a price change. Features included are:

  • Online registration
  • Class management
  • Time clock
  • Billing/payment processing
  • Costume/recital management
  • Point-of-sale
  • Reporting

Pricing levels are as follows:

Jackrabbit Class Software Competitors

Jackrabbit Class is certainly not the only software company out there for the management and organization of classes. Listed below are a few competitors along with pricing. Please note that prices are accurate at the time of writing.

The Bottom Line: Pros and Cons

Choosing one software over another to run your fitness business can be equivalent to choosing success over failure. We hope that we have shown you everything Exercise.com offers to help make sure success is the only option your business will ever have to think about.

Nonetheless, we want you to be confident with your decision, so let’s take one more opportunity to review some of the key points we’ve made throughout this review.

Jackrabbit Class Cons

Jackrabbit Class is a software company focused on the management and organization of class-based businesses. They specialize in businesses that focus on youth as evidenced by their divisions of gymnastics, dance, cheer, swim, music, and childcare. The problem with this formula is that it is not focused on growth, which is essential to the success of any business.

There is also no area for workout or training plan creation and the skills tracking portion of the software offers little to no detail that parents or participants would find useful. Customers do not receive a website when they purchase Jackrabbit Class and the app that is available for parents comes at a steep price of $35.00 per month.

Finally, there are no customizable features with Jackrabbit Class. That means that the software looks the same for every customer, which is certainly not conducive to making a business stand out.

Exercise.com Pros

Exercise.com is set up to help you manage every aspect of your fitness business. Many facilities offer programs to youth such as dance, cheer, swimming, gymnastics, music, or childcare. Because Exercise.com is built for an entire facility, the software has no problem encompassing these elements. That means that the software can do everything Jackrabbit Class can, but it also incorporates all of the other elements you can expect from a fitness management software.

We are also fully customizable from A-to-Z, meaning that any feature you could ever want can be worked into our software either organically or through integration. Our workout creators and loggers help your clients to get the most out of your services, which leaves them happy and wanting to continue giving you their business.

Our performance health software also allows you to establish a baseline for your clients so that they can see how they are growing and coming closer to achieving their goals. When they see the results, they will see the value in your services. You will never have to worry about your software not working for you because you have a dedicated account manager who is with you every step of the way.

Exercise.com is everything you need in a software to manage your fitness business. We are not successful unless you are successful, so we are dedicated to doing whatever it takes to help grow and manage your fitness business.

What attributes do you feel are most important to your success?

If you’re ready to work with a fitness management software company that is dedicated to your success, request a demo today.



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